Terms & Conditions

Last Updated: June 2026

Welcome to Rouge Rabbit. These Terms & Conditions govern your use of our website and the purchase of products from Rouge Rabbit.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. About Rouge Rabbit

Rouge Rabbit is a South African fashion and footwear brand.

These Terms & Conditions apply to all visitors, customers, and users of our website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• You are legally capable of entering into binding agreements.
• The information you provide is accurate and complete.

3. Products

We strive to display our products as accurately as possible. However:

• Product colours may vary depending on screen settings.
• Minor manufacturing variations may occur.
• Product images are for illustrative purposes and may differ slightly from the final product.

Rouge Rabbit reserves the right to discontinue or modify products at any time without prior notice.

4. Pricing

All prices displayed on our website are in South African Rand (ZAR).

Rouge Rabbit reserves the right to:

• Change prices without notice.
• Correct pricing errors.
• Cancel orders affected by pricing mistakes.

If an order is cancelled due to a pricing error, customers will receive a full refund.

5. Orders

All orders are subject to acceptance and product availability.

Rouge Rabbit reserves the right to:

• Refuse any order.
• Limit quantities purchased.
• Cancel orders suspected of fraud or unauthorized activity.

Order confirmation does not guarantee acceptance of an order.

6. Pre-Orders

Certain products may be offered on a pre-order basis.

By placing a pre-order, customers acknowledge that:

• Manufacturing begins after the pre-order campaign closes.
• Production timelines are estimates.
• Delivery dates are not guaranteed.
• Pre-orders are subject to the Rouge Rabbit Pre-Order Policy.

Customers are encouraged to review the Pre-Order Policy before completing their purchase.

7. Payment

Payment must be received in full before an order is processed.

Rouge Rabbit accepts approved payment methods available at checkout.

We reserve the right to cancel orders where payment cannot be verified.

8. Shipping

Rouge Rabbit currently ships exclusively within South Africa.

Shipping times provided on the website are estimates only and may vary due to circumstances beyond our control.

Customers are responsible for ensuring that delivery information is accurate.

9. Returns and Refunds

Returns, exchanges, and refunds are governed by the Rouge Rabbit Shipping & Returns Policy.

By placing an order, customers agree to the terms outlined in that policy.

10. Intellectual Property

All content on the Rouge Rabbit website is owned by or licensed to Rouge Rabbit. This includes:

• Logos
• Trademarks
• Product designs
• Artwork
• Graphics
• Images
• Videos
• Text
• Branding elements
• Website content

The Rouge Rabbit name, logo, rabbit emblem, RR branding, slogans, and associated designs are protected intellectual property.

No content may be copied, reproduced, modified, distributed, sold, or used without prior written permission from Rouge Rabbit.

11. User Conduct

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to website systems.
• Upload harmful software or malicious code.
• Interfere with website functionality.
• Violate the rights of Rouge Rabbit or other users.

Rouge Rabbit reserves the right to restrict access to users who violate these Terms.

12. Limitation of Liability

To the maximum extent permitted by South African law, Rouge Rabbit shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of data
• Business interruption
• Delays caused by third parties

Rouge Rabbit's total liability shall not exceed the amount paid by the customer for the relevant product or service.

13. Force Majeure

Rouge Rabbit shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including:

• Natural disasters
• Power outages
• Strikes
• Manufacturing disruptions
• Transportation delays
• Government actions
• Pandemics

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts.

16. Changes to These Terms

Rouge Rabbit reserves the right to update or modify these Terms & Conditions at any time.

Updated versions will be published on the website with a revised effective date.

Continued use of the website constitutes acceptance of any changes.